Description

JOB SUMMARY
Maintain, support, and audit internal server environment systems. Provide basic and general technical support for IT services via telephone, remote assistance, in-person, on-site and deployment throughout the agency. Participate in supporting problem resolution using the service desk ticket system. Actively monitor and remedy network IT security alerts, scan and mitigate agency computers for threats. EOE/ADA

Requirements

EDUCATION/CERTIFICATION/LICENSES
High School diploma or equivalent and 1 year Information Technology experience required. Server + + certification, or certification of managers choice must be obtained within one year of hire. Must maintain a valid Florida Driver’s License at all times. Unescorted CJIS clearance as authorized by FDLE is required.

MINIMUM PHYSICAL AND OTHER REQUIREMENTS
The physical abilities listed below are estimates of time spent during a typical workday to perform essential functions and responsibilities. Members in this position may be required to:

Sit up to 7 hours per day

Stand up to 1 hour per day

Walk up to 1 hour per day

Occasionally lift up to 25 lbs.

Occasionally bend, squat, reach, kneel or twist

Other Requirements:

20/40 vision (corrected/uncorrected)

Ability to hear conversation at a normal level (assisted or unassisted)

Ability to work shift work

Ability to work in hazardous conditions